Contact

💙 We’re here to help! Our support team replies within 24 hours.

🚚 Tracking Your Order

• Tracking details are sent via WhatsApp once your parcel is handed to the courier (includes AWB + direct tracking link).

• You can also use Track My Order from our menu/homepage.

• Didn’t receive a WhatsApp message? Email us your name, phone number, and order number (if available).

✉️ Email: sorakart@mailbox.org

⏱ Processing: Tracking shared within 24–48 hours after order confirmation.
📦 Delivery: Usually 5–7 business days.
🔗 eKart: Tracking link available on our Track My Order page.

⚠️ Please avoid duplicate emails for faster support.

❓ General Queries
Email us for questions about products, payments, delivery address updates (before shipping), or shipping/delivery issues.

✉️ Email: sorakart@mailbox.org